Users Outside North America

Hello Lost Saga Heroes,

We have received many reports regarding non-English users in the game.  We would like to remind everyone that OGPlanet games serve US and Canada in English as its primary and only language, for it is the language that many of our staff members as well as users in game can understand.  For those who send us Help Desks in a language other than English, we will not be able to help you as we won't be able to understand your problem.

English is the official language in Lost Saga. Players MUST be able to speak English as their primary language of communication in order to avoid language barrier disputes as well as to communicate with Game Masters (GM) that are attempting to contact you and other players in games.  If you wish to speak to your friends in another language besides English in a match, we require that you name the battle room with Abbreviations of the language that will be spoken in that room.

Ex.

"FR - come French players!", 
"BR - BRAZILIAN DEATHMATCH!"

This applies to Plazas as well.  Failure to do this can and will result in suspension from playing the game.  Please keep in mind that GMs are always monitoring the game, even on their private accounts.  If they step into a Room without the Abbreviation and spot players speaking non-English, players will be penalized.

We do not have any intentions to discriminate non-English users.  North American Lost Saga is a game that provides service to US and Canada where English is a primary language, and we are trying our very best to make a good community.  This has grown to become a very sensitive issue on the forums and it will get worse as the official game launches.

We would like all the users to know that we are creating this system in order to provide an option to choose the rooms by language AND to prevent further conflict in this particular issue.  If you have any questions or concerns regarding this issue feel free to contact the Help Desk or post them up here.